Seller Policies
Payment and Fee Schedule
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Frequently Asked Questions
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To list Your Items, You either enter them manually one by one or you send a list of Your Product File to Us by an electronic method including FTP, e-mail or through Our online facilities. You agree to provide Us with reasonable assistance when required regarding the Product File. See the Inventory Management section of Seller Policies. In some cases and with your permission, we can spider your site, inquire.
Customers may contact You directly through our Web Sites to inquire about Items listed for sale. We are not involved in such inquiries.
Customers place orders directly with You for Items on Our Web Sites through Our Shopping Basket. The Shopping Basket is a step-by-step facilitated purchase process that sends Customer's order and payment details to You. You are required to update all orders in accordance with our Seller Policies. Once you confirm the purchase you can access and retrieve the secure payment information by using Our online order update facilities on ICMP. All transactions through Our Web Sites are between You and the Customer and We do not become involved in the sale of the Item. All Items sold to Customers through the Shopping Basket will be subject to a commission (see Payment and Fee Schedule for details). If an order does not result in an actual sale of an ordered Item, You will have 90 days to request reimbursement for the commission charged on that Item.
At any time, both You and Customers are able to review the status of Items ordered through our Shopping Basket on the Web Sites.
Visa and MasterCard, Paypal, and Your selected payment methods, are the accepted payment methods available for all Items offered for sale on our Web Sites. When listing items with Us, You will be asked to select the payment methods You choose to accept, including credit cards, bank transfers and any other method of payment you accept.
If You are able to accept Visa and MasterCard payments accepted through Our Web Sites, You can choose to accept these payments through Your own merchant account, handling payment information in accordance with section 6 of the ICMP Agreement (Confidentiality of Customer Data), or have Us accept one or both of these using our optional ICMP Payment Service.
Since all Items will be available for purchase by both Visa and MasterCard on all ICMP Web Sites, We have developed a service for those Sellers who cannot or do not wish to accept Visa and/or MasterCard payments. If You have Visa and MasterCard merchant accounts, this service is completely optional. If You do not have Visa and/or MasterCard merchant accounts, We will accept Visa and/or MasterCard payments for orders/payments received from Customers through our Shopping Basket. Customers supply their Visa or MasterCard payment information to Us and We pass the order information, excluding payment information, along to You for confirmation. Once You have updated the order by confirming availability of the Items, we will accept the credit card and will pay You on a regular basis. Where payments under this Service or payments for sales under reseller programs indicate irregular or unusual activity We may delay all or a part of a payment. ICMP reserves the right to apply any chargebacks we receive from Customers to You. We reserve the right to offset against monies owing to Us any monies We owe to You.
ICMP will list Your available Items for sale through Our Web Sites based on Your list price ("List Price"). We reserve the right to increase the price of any Item to Our minimum listing price of US $2.00 or its equivalent when displaying the Item on our search results.
For Items sold through the Shopping Basket where We collect the payment (ICMP Payment Service), We pay You the List Price of the Item plus any applicable shipping credits in your payment or listing currency, after You process the order for the Item. We may offset, against payments to You for Items and shipping credits, any amounts You owe to Us. See Seller Policies.
For Items sold through the Shopping Basket by Your payment methods, You will collect full payment for the Items from the Customer.
You are responsible for the following fees ("Fees") payable to ICMP:
We charge You a commission on all Items purchased from You by Customers through our Shopping Baskets on Our Web Sites. Once You confirm availability of the Item or, if You have not updated the Item as unavailable, when an order is received through Our Shopping Basket We will consider the order as having resulted in a completed sale. Included on Your monthly accounting invoice will be a link to an itemized invoice for the commission amount payable to Us for all completed Shopping Basket sales. If the order does not actually result in a sale, You will have 90 days to request reimbursement for the commission charged on that Item.
If You have requested that We accept Visa and/or MasterCard payments or You are unable to accept Visa and/or MasterCard payments Yourself, We will charge a Processing Fee on the total cost of each order Item, including Item price plus shipping or extra charges requested by You. Included on Your monthly accounting invoice will be an invoice for the Processing Fees payable to Us for all orders processed using this service.
For further information on Fees, refer to Fee Schedule.
ICMP does not collect or remit any taxes or duties for any sales of Items on the Web Sites. You are responsible for the payment of all sales taxes and duties, if applicable, for Items sold through the Web Sites.
You will receive order information from ICMP through e-mail notification when orders are placed and can also review new orders through the Web Site. You are required to update, process and ship Your orders as set out in the Seller Policies.
You will accept returns from Customers of Items listed on the Web Sites in accordance with the return policies specified in the Sellers Policies. All refunds for returned Items purchased through ICMP Payment Service will be handled by ICMP and You will either be invoiced for them or they will be applied against future amounts payable to You. You agree not to charge any restocking or similar fees in connection with returns.
You will provide a user name (usually an e-mail address) and password for use in accessing Your ICMP seller accounts on one or more of the Web Sites. You are responsible for maintaining the confidentiality of Your user name and password.
You must notify ICMP immediately if You know or suspect that any of Your client identification number, user name or password has been lost or stolen or has become known to or used by any other person.
Do you have a question about selling on the marketplace that is not answered here? Contact us.